Last Updated: August 2026
Ruchita Interiors (“we,” “us,” “our,” “the Company”) operates the website ruchitainteriors.com (the “Site”) and provides residential, commercial, and turnkey interior design and execution services (“Services”). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our Site, contact us, or engage our Services.
By using this Site or sharing your information with us, you agree to the practices described in this Policy. If you do not agree, please do not use the Site or share your information with us.
1. Information We Collect
a) Information you provide directly
- Name, phone number, email address, and city/locality when you fill out our contact/consultation form
- Details you share during consultations, site visits, or calls (e.g., project requirements, budget range, property address, preferences)
- Information shared via WhatsApp, email, or phone when you reach out to us
- Any documents, floor plans, photos, or references you send us for a project
b) Information collected automatically
- IP address, browser type, device type, and pages visited, collected through cookies and analytics tools (e.g., Google Analytics) when you browse the Site
- Approximate location (city-level), inferred from your IP address or provided by your browser with your permission
c) Information from third parties
- If you contact us through a linked platform (Facebook, Instagram, YouTube, JustDial, Houzz, Google Business Profile, or similar), we may receive your name and contact details as shared by that platform, subject to that platform’s own privacy policy
We do not knowingly collect sensitive personal data (such as financial account details, health information, or government ID numbers) through this Site unless you voluntarily provide it to us for a specific business purpose (for example, sharing a PAN for invoicing), in which case it is handled as described in Section 4.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and schedule consultations
- Prepare design proposals, quotations, and project plans
- Communicate with you about your project via call, WhatsApp, email, or SMS
- Improve our Site, Services, and marketing based on how visitors use the Site
- Send you updates, offers, or newsletters, where you have opted in (you may opt out at any time)
- Comply with legal, accounting, or regulatory requirements
- Maintain records of completed projects (with your consent) for our portfolio and marketing
We do not sell your personal information to third parties.
3. Cookies and Tracking
Our Site uses cookies and similar technologies to:
- Remember your preferences
- Understand how visitors use the Site (via tools such as Google Analytics)
- Support embedded content (such as Google Maps or social media feeds)
You can disable cookies through your browser settings. Disabling cookies may affect how parts of the Site function.
4. How We Share Your Information
We may share your information with:
- Service providers who help us operate — website hosting, email/CRM tools, analytics providers, WhatsApp Business — solely to help us deliver our Services
- Vendors, contractors, and fabricators engaged for your specific project, limited to information needed to execute the work (e.g., site measurements, material selections)
- Legal or governmental authorities, where required by applicable law, court order, or to protect our legal rights
- Successors, in the event of a merger, acquisition, or sale of business assets, where your information may be transferred as part of that transaction
We require third parties we work with to keep your information confidential and use it only for the purpose we’ve engaged them for.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes restricting access to client data to authorized team members and using secure hosting for the Site.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your information for as long as necessary to fulfil the purposes described in this Policy, including for ongoing client relationships, legal/accounting requirements, and portfolio records (with consent), after which it is securely deleted or anonymized.
6. Your Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information, subject to our legal and business record-keeping obligations
- Withdraw consent for marketing communications at any time
- Object to certain uses of your information
To exercise any of these rights, contact us using the details in Section 9.
7. Third-Party Links
Our Site may contain links to third-party websites and social media platforms (Facebook, Instagram, YouTube, etc.). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.
8. Children’s Privacy
Our Site and Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights over your personal information, contact us at:
Ruchita Interiors Phone: +91 77770 99822 Email: design@ruchitainteriors.com
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last Updated” date at the top of this page will indicate when the most recent changes were made. Continued use of the Site after changes are posted constitutes acceptance of the revised Policy.
